Please refer to our FAQ page for most recent updates, policies and details.

Returns: 

Unfortunately, because each item is hand-made, one at a time, when you order it, we do not offer returns for items you decided you do not want to keep. Since every item is custom-made, if we did returns, we'd actually have to make a brand new item every single time. 

If something arrives damaged, of course, will happily replace it! Please send a photo of the damaged goods to Sarah@ScrapbookingDaily.com and we'll gladly send a replacement at no cost to you. Of course, any returns or problems that occur because of an error on our part will be handled at our expense. (NOTE: It is always best to include photos with your initial email to avoid delays.)

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  Please provide the following information in your email, so we can help you as quickly as possible:
  - Your Name & Email (as entered when you placed your initial order)
  - Order #
  - Reason for return request

  - Photos of the damaged item(s)

  Any return requests for misprinted/damaged/defective items must be submitted within 5 days after the product is received. For packages lost in transit, all claims must be submitted no more than 14 days after the estimated delivery date. 

  Damaged items include: unraveled seams and/or holes that are present before being washed. Wrong size, color, or design. Please check the item before washing as we do not accept returned items that have been laundered. Any return requests for misprinted/damaged/defective items must be submitted within 5 days after the product is received.

  Thank you so much for your understanding! 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 

Since every item is custom-made for you, when you request an exchange, we actually have to make a brand new item every single time.

Because of this, if an item doesn't fit, we offer ONE size exchange per item/order. Please contact us within 14 days of your delivery if you need to exchange an item for a different size. 

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  NEXT STEPS: Contact us HERE to request an exchange. Please fill out the entire form, and include your order # along with the new size you would like to receive.  We will reply with instructions for your exchange.

   

  Please note:

  - There is a $6 restocking fee for all exchanges.

  - To qualify for an exchange, items must be unworn, unwashed, and in their original condition. We will not accept items that have been worn, laundered, or altered in any way. Final sale, holiday items/ products with holiday graphics, and purchased sale items may not be returned or exchanged.
  

   

  In the case of exchanges, the customer is responsible for shipping unwanted items back to us. Scrapbooking Daily is not responsible for items lost in transit, so please get a tracking number from your shipping provider.  

Send your item to: .

Scrapbooking Daily
Attn: Refunds or Exchanges
3808 E. 38th Street
Tucson, Az. 85713

Shipping 
To return your product, you should mail your product to:
Scrapbooking Daily
Attn: Refunds or Exchanges
3808 E. 38th Street
Tucson, Az. 85713

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

In the case of exchanges, the customer is responsible for shipping unwanted items back to us. Scrapbooking Daily is not responsible for items lost in transit, so please get a tracking number from your shipping provider.